WELCOME TO THRIVING PRACTICE PODCAST!

What if the biggest threat to your practice is not a lack of patients, but administrative burden? In this episode, Tracy Cherpeski sits down with Damien Adler, a psychologist and co-founder of Zanda Health, who solved this problem by building systems instead of hiring more staff. For 14 years, Damien ran his psychology practice while creating the infrastructure that would eventually become Zanda Health. He automated scheduling, invoicing, documentation, and patient communication - so thoroughly that he and his wife could take month-long vacations to Europe while the practice ran itself. In this episode, Damien breaks down the three admin tasks that drain the most time and energy from healthcare practices, why automation actually frees your brain to think and lead, and how to incorporate AI safely without compromising patient privacy. You'll also hear about the hospitality mindset that transforms patient experience, why your brain works on open loops even when you're resting, and exactly where to start if you're overwhelmed by the idea of automating your practice.  

Launching an event or retreat for your practice can feel daunting—from the first spark of an idea all the way through registration going live. In this SNACK episode, Tracy Cherpeski and Miranda Dorta turn the mic around and walk through the entire event-planning process, revealing what systems they built, what they reuse versus rebuild, and the critical mistakes that taught them how to do it better. 

Here's a question that might make you uncomfortable: How much of your hard-earned income are you handing to the IRS every quarter? For many healthcare practice owners—doctors, dentists, psychiatrists—the answer is: too much. In this episode of The Thriving Practice Podcast, Tracy Cherpeski sits down with Rachel Michaelov, an Enrolled Agent and tax strategist who works exclusively with high-earning healthcare professionals. Together, they unpack why so many brilliant, busy practice owners are overpaying their taxes blindly, sometimes by hundreds of thousands of dollars per year. 

In this episode, Tracy walks through what "infrastructure for readiness" actually means, why bottlenecks are diagnostic, not failures, and how thinking strategically about systems, delegation, and decision-making can transform a practice from overwhelmed to sustainable.  For practice owners wrestling with how to grow without burning out, how to delegate without losing control, or how to implement new tools (like AI and automation) without creating more chaos—this episode offers both the philosophy and the practical framework to think differently about building your practice.